Wollongong has a vibrant Shared Services industry with operations spanning a broad range of activities from outbound telemarketing operations to highly skilled inbound technology support desks that provide global services 24/7. 

Wollongong’s Shared Services operations can be found across a wide spectrum of industry sectors including financial and insurance services, funds administration, ICT and government. Shared Services models are also varied including servicing internal company needs, contract BPO facilities such as Stellar and multifunction centres that undertake multiple activities at the one site.

Companies that operate Shared Services operations in Wollongong include:

NRMA

CGU

QBE Insurance

ANZ OnePath

IMB

Pillar Administration

NSW State Emergency Services

Department of Human Services

ATO

Stellar

Peoplecare

INS Health Care

Edmen Group

Shortlead

Australian Debt Recovery

Illawarra Credit Union

Park Trent Properties

Accor